Curriculum vitae

Nadia I. Alshawi

Cultural Heritage & Operations Leader · Sustainable Fashion Entrepreneur

Professional summary

Cultural management professional with 11+ years in corporate operations, spanning supply chain, sales, and process transformation across sectors including mining. Academic foundation in Fashion & Textiles (King Abdulaziz University) and traditional arts (Royal Institute of Traditional Arts), with a deep commitment to Saudi Arabia's Intangible Cultural Heritage. Currently building a sustainable, circular fashion venture aligned with Vision 2030. Seeking to bring this cross-sector operational and cultural expertise to the Cultural Management Practitioner program to advance the preservation and sustainable commercialization of national heritage crafts.

Professional experience

2015 to present

Sanayef

Jeddah, Saudi Arabia

Founder

Modernized traditional textiles and craftsmanship into contemporary, wearable designs.
Won an iconic Saudi design award recognizing the venture's heritage-inspired collections.
Built a community championing modernized traditional design and craftsmanship.

May 2018 to January 2022

United Mining Industries Co.

Jeddah, Saudi Arabia

Key Account & Sales Team Supervisor

Directed and mentored a sales team of 11+ representatives, delivering performance coaching that sustained consistent revenue growth.
Engineered an integrated internal digital system unifying data archiving, key account management, and sales tracking, boosting process efficiency, data accuracy, and cross-departmental coordination.
Designed and implemented a customer-centric experience strategy that expanded the company's active client base.

January 2017 to April 2018

United Mining Industries Co.

Jeddah, Saudi Arabia

Sales Team Coordinator

Managed end-to-end sales operations, developing a sustainable process framework that supported consistent performance across all activities.
Delivered weekly performance reports to senior management and shareholders, supplying operational insights that informed strategic decision-making.
Maintained a comprehensive sales activity log reviewed by leadership, enabling proactive issue resolution and continuous process improvement.

August 2015 to December 2016

Abdul Latif Jameel, Ltd. Co.

Jeddah, Saudi Arabia

Sales Representative

Authored a standardized sales manual for the Tele-Sales team, improving process alignment and enhancing customer satisfaction.
Built back-office administrative manuals that strengthened client support infrastructure and service consistency.

April 2014 to May 2015

First Laboratories Co., Al Amjad Group

Jeddah, Saudi Arabia

Sales Associate

Built foundational sales department infrastructure as part of a newly formed team, supporting achievement of founding objectives.
Introduced a "Product Compliance to Requirements" methodology that verified client orders against specifications prior to delivery.
Conducted quarterly internal audits of laboratory equipment and materials, reinforcing quality assurance standards.

Education

January 2014Bachelor of Science in Fashion & TextilesKing Abdulaziz University · Second honors

Additional training

The Royal Institute of Traditional Arts (Wrth)

01Traditional Crafts & Heritage Preservation Training

02Traditional Weaving (Sadu)

03Heritage Site Management

04Qualifying Local Cadres in Inventorying, Documenting, and Digitally Archiving Cultural Heritage

05Training Program in the Fundamentals of Artisanal Entrepreneurship

Certifications

Professional Development Centre (PDC)Advanced Project Management

EXTEXCHLean Six Sigma Yellow Belt & Green Belt

Ingeus Institution & HRDFPlanning and Project Management Skills

University of Business and TechnologyHRCI-aPHRi Course

International GATOCertified in Customer Service

CourseIntercultural Communication and Cultural Awareness